CBRE NI – QUALITY POLICY
CBRE NI are a commercial real estate company who strive to become both the Service Provider and Employer of choice in our market . Our corporate values of Respect, Integrity, Service and Excellence are the foundation upon which our company is built. These values correlate to the wider CBRE Network, to which we remain an Affiliate Partner.
Our aim is to work together as one team to constantly exceed the expectations and continually create superior service value for our clients. This will be achieved through creativity and through collaboration. Our teams will work together, thinking beyond convention and boundaries to effectively deliver proven levels of service and success beyond our client’s expectations.
Our Quality Policy is to be communicated to all stakeholders and is strongly driven by the following principles and behaviours:
- Understanding our clients’ specific needs and building mutually profitable relationships with every client.
- Driving continual improvement and innovation through our company processes, procedures, and practices.
- Involving every person in the company in the achievement of our aim.
- Achieving our commitment for quality, cost and services.
- Encouraging and optimising personal development through coaching, training, and example showing strong management involvement and commitment.
- Acting promptly to take appropriate preventative measures and rectify any deficiencies.
- Enhancing the systematic research and use of best practices at all levels to ensure reliable risk management and legal compliance.
- Showing commitment to continual improvement of the Quality Management System, through monitoring, review and enhanced management involvement and input.
As a consequence of these principles the company complies with ISO 9001:2015. The Quality Manager is responsible for monitoring the quality management system and will report regularly to the Director’s on the systems implementation and effectiveness.
Brian Lavery (Managing Director)
January 2025